Managed Services (MSP)

VMsources Managed IT Services

When it comes time to hire or replace IT personnel, let VMsources be your IT "person" with our dedicated MSP services! There's no need to pay $80K+ per year for a FTE, when VMsources can do the job in a fraction of the time, for a fraction of the cost. 

Consultants are available right now to provide Managed Services for any level of engagement, from occasional help & support to full-time Infrastructure management for VMware vSphere, Hyper-V, networks, firewalls and more.

VMsources has over 10 years experience in designing, implementing and supporting efficient, reliable and IT Systems for our clients.  We understand how sensitive your data is, and the difficulties associated with changing IT services vendors, so so we want to make sure that you get to know the team who will be managing your critical information and systems.

Our client managers are all multiply-certified technicians who will quarterback your account and coordinate both Change Management and ITSM, assigning or engaging specialists as needed.

No matter if you are looking to free up some hours for your IT staff, or need to replace one or more positions entirely, we have the expertise to step in and bridge the gap.

Skills:

  • Active Directory
  • Users and Passwords
  • Office 365
  • Exchange
  • SharePoint
  • Cisco
  • SonicWALL
  • VMware
  • Hyper-V
  • Veeam
  • Windows Server
  • Microsoft IIS
  • pfSense
  • Red Hat Linux
  • Ubuntu Linux
  • Apache
  • MySQL/MariaDB
  • PostgreSQL
  • Certificates / SSLs
  • LAMP
  • Asterisk
  • PIAF
  • FreePBX
  • Helpdesk
  • Nextcloud collaborative server
  • VoIP
  • Much, much more.
 

Service Plans and Advantages

We realize every Organization and every user is different, so our plans are only guidelines:

Infrastructure

 InfrastructureInfrastructure+Full-Stack Total ITSM
VMware vSphere
Hyper-V
IP Storage, SAN, Hyperconverged SAN
Disaster Recovery
Networking
Enterprise Firewall
Backup and Replication
Archival, GFS and Air-gapped backup
File-level restore
Image-level restore
Application-item restore

Active Directory (AD) Administration

 InfrastructureInfrastructure+Full-Stack Total ITSM
Promote DC
Create Domain/Subdomain
Update Schema
Configure MFA/2FA
Group Policy Administration
Password Policy

Active Directory (AD) User Management

 InfrastructureInfrastructure+Full-Stack Total ITSM
Manage user accounts
Reset lost password

Exchange / Office / Office-365

 InfrastructureInfrastructure+Full-Stack Total ITSM
Mailbox Administration
User/Mailbox creation
Mailbox restore
Microsoft Exchange Administration

Horizon View VDI

 InfrastructureInfrastructure+Full-Stack Total ITSM
Desktop Image creation
Horizon View SSL
Desktop deployment
Desktop recompose
Horizon View GPO
Horizon View Persona Management
Application Item support
Horizon View Session Collaboration

Citrix VDI

 InfrastructureInfrastructure+Full-Stack Total ITSM
Citrix Delivery Controller
Citrix Storefront
Citrix Application Database
Citrix Application Server
Citrix Gateway & Netscaler
GPO for Citrix
Hosted Citrix Cloud